For over 40 years, Crossroads has been devoted to empowering individuals with developmental, intellectual disabilities, chronic mental illness and brain injuries to reach their full potential at home, at work and in their communities. We offer a variety of programs and services supporting our mission of empowering individuals to actively seek out opportunities for an enhanced quality of life.

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Address: 1851 Madison Avenue #718
Council Bluffs, IA 51503
Each individual who comes to Crossroads of Western Iowa has walked a different path and has unique goals. Whether your loved one wishes to live in their own home or increase their community integration opportunities, each of our services is designed to empower individuals to achieve their aspirations.

- Our Supported & Community Living Services are designed to provide skills and activities for daily living to adults with disabilities and mental illness. These services are designed to increase a client's independence along with providing a level of relief for family members and caretakers. This may be accomplished by clients who live in a Crossroads home with roommates. Or, a person may request Crossroads to provide care for them in their own home or apartment.

- At Crossroads of Western Iowa, we believe everyone should have an enhanced quality of life. We accomplish this through our Day Habilitation Services by providing a variety of opportunities to enhance a person's life skills through community integration, socialization and volunteering.

- Having a job instills a sense of self-pride and purpose for many people. The opportunity to obtain and maintain employment or participate in volunteer work is a significant milestone for individuals with intellectual disabilities. When an individual enrolls in one of our employment programs, they receive the help and support needed to prepare them for community-based employment.

- Are you an employer in need of qualified candidates who exhibit a desire to work and at the same time are reliable, motivated and dependable? Crossroads of Western Iowa helps businesses recruit, train and retain employees with disabilities. For more than 40 years, qualified job seekers throughout Western Iowa have discovered work that they love and businesses have benefited from dedicated and hardworking employees. This is achieved by preparing people for the workforce through a variety of Employment and Volunteer services. At the same time, we build partnerships with local employers to hire program clients.
"Crossroads has meant being able to maintain a life outside of my home. It means having a normal life for myself and Adam." - Irene Wilson, Consumer Parent

"When hiring a person with a disability, never discount their abilities. They have a lot to offer in the area of work skills. Midstates values the partnership it has with Crossroads. By hiring program participants, we increase diversity and expand opportunities." - Greg Christiansen, Vice President of MidStates Bank

"Hannah has flourished. She has matured, she is in a great setting, and as far as we are concerned, there couldn't be a better place for her. We don't have a care in the world, we know we have guardian angels watching out for our daughter." - Gerry Schmidt, Consumer Parent

"Crossroads clients have been a valuable part of our team. Customers love seeing them, and it gives them an opportunity to get out in the workforce. " - Alan, Manager with Culvers in Council Bluffs